Terms and Conditions

  1. Detailed description of goods and/or services
    Steenberg Golf Club is a business in the Sport & Leisure industry that offers online bookings for visitors who wish to play a round of golf.

  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed on the dayand confirmed by way of an email with a booking number which must be used in all correspondence.

  3. Cancellations and Refunds policy
    48 hour cancellation policy – any bookings cancelled within 48 hours of the booking are NOT refundable;
    No cancellations on account of weather are accepted for refunds, this includes heat in summer season;
    All cancellations must be received in writing, with reference to the booking number – no telephonic cancellations will be accepted.

  4. Customer Privacy policy
    Steenberg Golf Club shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

  5. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards.

  6. Card acquiring and security
    Card transactions will be acquired for Steenberg Golf Club) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  7. Customer details separate from card details
    Customer details will be stored by Steenberg Golf Club separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  9. Responsibility
    Steenberg Golf Club takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  10. Country of domicile

    This website is governed by the laws of South Africa and Steenberg Golf Club chooses as its domiciliumcitandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 11111 Steenberg Estate, Tokai Road, Tokai 7945.


  11. Variation
    Steenberg Golf Club may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  12. Company information
    This website is run by Touring Pros CC based in South Africa trading as Modern Web Presence, Registration Number 2002/059840/23 and B van Rensburg (Owner).

  13. Steenberg Golf Club contact details
    Company Physical Address: 11111 Steenberg Estate, Tokai Road, Tokai 7945 Email: info@steenberggolfclub.co.za Telephone: +27 21 7132233